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Keychain,Medal,Coin,Badge,Opener,Dog Tag,Tie Clip

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What documents will you give us to help us to pick up the goods? From GRMGifts

After the goods have shipped out , we will send you the Commercial Invoice (CI) and Packing list (PL) to you for clearing custom or picking up the goods .

What file will we send to you to check and confirm? From GRMGifts

After you confirmed the order and artwork ,we will send you Profoma Invoice(PI) to confirm .If there is no questions for PI , then you can paid the amount of the goods.

How long do the delivery time ? From GRMGifts

Generally shipping by air is 3-7 days , shipping by sea around 35-45 days.

How long does the medal product mold ready? From GRMGifts

Generally , there is two situations to discuss:A: stamping: ordinary design need 1-2 daysB: die casting : ordinary design need 1 day

How do you pack the metal medals? From GRMGifts

Making sure the goods will be safe during transportation is our priority, all the goods will be packed inside a strong enough carton box. or you can also give us your requirements .The size of we often used : 32*28*19cm/per carton  

What file for metal medal product format should my logo be for your art department? From GRMGifts

You can send it in a BMP, GIF, AI, PDF,our art department will do the best to make it look the best.

Is there quality control on all production lines for metal medal? From GRMGifts

 Yes, all production lines have adequate quality control.

Wrong product for metal gifts From GRMGifts

A: Our fault, we re-make for you for free or provide discount, even refund if you request.    B: Your fault, need you afford the extra cost if you want to re-make.     C: Both fault, afford the re-make cost together, or we provide you a some discount because of our p...

How long will you keep the mold if we want to reorder the metal product in the future? From GRMGifts

Free mold when re-order within 2 years .But if you want to change the size on the previous mold, we will need charge you new mold cost . 

Sample cost for the metal medal is ? From GRMGifts

Sample cost including:Mould cost which depends on the size and design complexity+ Freight charge is up to the express company.If you can offer us the original sample ,we can make sample free for yo...

Metal Medal Custom design and logo adding can be done or not ? From GRMGifts

We can make the products as your pictures and description.

How fast can we get a price for custom metal product? From GRMGifts

It takes 30 mins to 1 hour to make a quotation sheet for you.